Holy thread necro, Batman!
I guess I had a different login at the time, but this was me.
So, we ended up going with TroopMaster in that unit and later PackMaster for the Cubs. I love the programs. When we moved a couple of years ago, our new units were using TroopMaster, but not PackMaster. I recently convinced them to use Packmaster for the Cubs and I was glad because shortly thereafter I was asked to be the CubMaster and it has been invaluable.
We don't use the online version, but I'm hoping to get there one day. Both programs have many features. The Boy Scout unit we're in wasn't really using TroopMaster to its full potential, but after working with the Advancement Chair, we are really harnessing the power of the software. The information we provide to the leaders is timely and useful in their positions. We also found many discrepancies between what council showed and what we showed for the boys' advancement records. That took a while to sort out and would have been a nightmare to sort out with paper documentation only.
Rechartering is a breeze if you have your leaders set up correctly in the programs and that is one of the chief benefits in my mind. Generating advancement files for submission to the online advancement site also is a huge help. Another helpful part is its tracking of camping nights as the boys had varying levels of paper records that always seemed to be missing something. Books were lost, nights not recorded. Using TroopMaster is a great way to ensure that boys get all the credit they deserve.
Overall, I'm very pleased and the cost is reasonable. We don't really use the money management part of it.